Frequently asked questions

Got questions? we got the answers here

What is Viacarly?

Why should I use Viacarly and not the platform that I normally use?

How can I contact customer service from Viacarly directly?

When I become a paid member, what is included in the price?

When creating an account is it mandatory to add my chamber of commerce number?

How do I get access to the discounts listed on this website?

Why is it not possible to check availability and prices on the website of Viacarly of the hotel of my choice?

When do I pay for my reservation?

I want to stay in my favorite hotel but it's not listed on this website. Can I still get a discount?